FAQ

 

How do I clean the filter?

Most modern designs now feature dry filters instead of oil-based filters. Our filters are oil-free, reusable, and washable, providing a convenient and maintenance-friendly solution. To clean, simply wash the filter with soap and water, rinse thoroughly, and allow it to dry completely before reuse. We recommend inspecting the filter every 5,000 miles to determine if cleaning is necessary.

 

Where can I find the installation guide?

The installation guide can be found on the product page. If you encounter any access issues, please feel free to contact us at rtunesracing@gmail.com for support.

 

Can I make a return?

Yes. We offer a 30-day free return policy for items in an uninstalled condition. Feel free to email us, and we will be happy to assist in resolving your issue.

 

What is the estimated shipping time for my item?

Domestic Economy Shipping 7-10 business days

Domestic priority Shipping 3-5 business days

International Shipping 14-18 business days

 

Is the message response generated by AI?

No. Our team consists of real people in the office who personally respond to your messages. Please allow up to 24 hours for a reply. We are closed on weekends, so messages received during that time will be addressed on the next business day.

 

Can I pick up my order?

No sorry, we don't do pick up or will call at this moment.

 

Do you offer any sponsorship?

Yes. Please email us for more details.